Lara Decrae (BE)

Lara Decrae is a Brussels-based (BE) ticketing and customer loyalty professional working at Ancienne Belgique (AB), one of Belgium's leading live music venues. With experience at the intersection of ticketing, audience development and customer experience, she focuses on creating accessible and engaging pathways for fans to connect with live music.

Her expertise covers ticketing operations, customer communication and audience development. Working at the crossroads of technology, marketing and live entertainment, she is driven by the question of how venues can create seamless and meaningful experiences for fans before, during and after an event.