Not to worry! Make sure to contact the event (or their ticketing provider) you are visiting as soon as possible with as many details about your order; name, email address, amount of tickets, etc. Once they've recovered your order, the tickets can be resend to your email.
Need help to find your events contact details? Message us at firstname.lastname@example.org and we're happy to help.
Most festival events have an age limit of 18+ (and sometimes even 21+ or 23+). These are Dutch governmental rules which state that below the age of 18 you are not allowed to enter a club.
Please double-check the promotors or venues website to be sure you can enter the event!
Yes, all official ADE Festival events listed on the ADE website are accessible with your ADE Pro Pass (limited capacity at venues). When ADE Pro Pass capacity has been reached, an one-in-one-out rule applies.