Info & Ticket Desks
Can’t find the answer to your question? Feel free to contact us at [email protected].
Start your ADE by visiting one of the Info & Ticket Desks
During ADE, there are multiple places where you can exchange your e-ticket for the wristband. On this page you are able to check out where you need to go based on your ticket.
Note: all tickets purchased directly from ADE (ADE Pro Pass & Lab Pass) require accreditation pickup. The e-ticket alone is not valid, you must collect your wristband (and badge) before you can attend any conferences or events.
The ADE Festival and Arts & Culture programs are out-of-home productions, meaning these events are organized by external partners who manage their own ticketing. Please contact the individual events organizations for more information about their tickets.
Note: there are no Info & Ticket Desks open on ADE Sunday. Make sure to pick up the accreditation before Saturday. Please carefully check on which days and at what times you can pick up your accreditation.
Where will you pick up your accreditation?
Information about where to pick up your accreditation at the Info & Ticket Desks will be communicated closer to ADE 2026.
Read more about accessibility of the Info & Ticket Desks
Checklist for picking up your badge & wristband
✓ Get the ADE Pro Pass
Purchase the ADE Pro Pass via our ticketshop.
✓ Personalize your Pro Pass
Personalize your ADE Pro Pass during purchase or afterwards via the 'My tickets' page in your ADE account on the website or our ADE App. You can also Personalize your ticket through the order confirmation email.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets on the website an in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.
Checklist for picking up your badge & wristband
✓ Get the ADE Pro Pass
Purchase the ADE Pro Pass via our ticketshop.
✓ Personalize your Pro Pass
Personalize your ADE Pro Pass during purchase or afterwards via the 'My tickets' page in your ADE account on the website or our ADE App. You can also Personalize your ticket through the order confirmation email.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets on the website an in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.
Get the most of out of your ADE Pro Pass
Other questions?
Visit us at one of our Info & Ticket Desks if you have any questions. You can also contact us via [email protected] or call +31 (0)20 247 07 07 for any urgent matters.
Also make sure to check out our FAQ for more information.