Info & Ticket Desks

Info & Ticket Desks

Start your ADE by visiting one of the Info & Ticket Desks

There are multiple places to exchange your e-ticket for the wristband. Check out where you need to go based on your ticket via the drop-down menu below.

Where will you pick up your accreditation?

Read more about accessibility of the Info & Ticket Desks

Accessibility information
Checklist

Checklist for picking up your badge & wristband


✓ Get your ADE Pass

Buy the ADE Pass of your choice via our ticketshop.


✓ Personalize your pass


Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.


✓ Collect your badge & wristband at one of our Info & Ticket Desks

Visit one of our Info & Ticket Desks to pick-up your badge and wristband.*
You can find your e-ticket and QR code in My tickets. Make sure to bring your ID/passport for identification.

*See above for Info & Ticket Desk locations and opening times.

Checklist for picking up your badge & wristband


✓ Get your ADE Pass

Buy the ADE Pass of your choice via our ticketshop.


✓ Personalize your pass


Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.


✓ Collect your badge & wristband at one of our Info & Ticket Desks

Visit one of our Info & Ticket Desks to pick-up your badge and wristband.*
You can find your e-ticket and QR code in My tickets. Make sure to bring your ID/passport for identification.

*See above for Info & Ticket Desk locations and opening times.

Get the most out of your ADE Pass

Additional information

Do you have questions about your ADE Pass or other ADE benefits? Our staff at the Information Desks are there to help you!

You can drop your questions at the Info & Ticket desks after picking up your accreditation.

Besides these locations, at ADE Pro Conference venues Andaz Hotel and Pulitzer Hotel you'll also find information desks. See the opening times below.

For the ADE Lab Conference, the most convenient Info & Ticket Desk is at Het Groene Paleis (Nes 76, 1012KE Amsterdam), a 1 min. walk from ADE Lab venues De Brakke Grond and Mappa.


Opening times Information Desks at Andaz Hotel and Pulitzer Hotel

Andaz Hotel
Address: Keizersgracht 440

Wednesday October 16: 10:00 to 20:00
Thursday October 17: 10:00 to 20:00
Friday October 18: 10:00 to 20:00



Pulitzer Hotel
Address: Keizersgracht 224

Wednesday October 16: 09:00 to 20:00
Thursday
October 17: 09:00 to 16:00
Friday
October 18: 09:00 to 20:00

Exclusive to all ADE Pro Pass buyers, GVB offers public transport, free of charge, for five whole days. When you collect your badge & wristband at one of our Info & Ticket Desks, you'll receive a personal code to unlock your 5-day free travel pass in the GVB Travel App.

Read more about our travel partner GVB.


NOTE

Not every ticket includes a free GVB travel pass.

Have you received your GVB free travel code? Then it's time to travel for free! Follow the steps below to connect the code to your GVB account.


Step 1: Install the app
Download the GVB travel app
.
When it's set in Dutch and you'd like to switch to English, go to 'Meer' - 'Voorkeuren aanpassen' - 'Taal' and switch to English.

Step 2: Add free travel code

Go to 'Tickets' - and scroll down to: "I have an action code"

Step 3: Enter the code
Add your personal promo code & 'Confirm'.

Ready, set.. travel for free!

Other questions?

Visit us at one of our Info & Ticket Desks if you have any questions. You can also contact us via [email protected] or call +31 (0)20 247 07 07 for any urgent matters.

Also make sure to check out our FAQ for more information.

Go to the FAQ