Info & Ticket Desks

Info & Ticket Desks

Start your ADE by visiting one of the Info & Ticket Desks

There are multiple places to exchange your e-ticket for the wristband. Check out where you need to go based on your ticket via the drop-down menu below.

Where will you pick up your accreditation?

Info & Ticket Desks for picking up your personal ADE Pro Pass badge & wristband


Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam

Tuesday October 15: 16:00 to 20:00
Wednesday
October 16: 09:00 to 19:00
Thursday
October 17: 08:30 to 19:00
Friday
October 18: 08:30 to 19:00
Saturday
October 19: 10:00 to 19:00
Sunday
October 20: CLOSED

~ The best location for collecting your accreditation when you want to visit the ADE Pro Conference.


I Amsterdam Store - Central Station
Address: De Ruijterkade 28 B t/m D, 1012 AA Amsterdam.

Tuesday October 15: 14:00 to 18:30
Wednesday
October 16: 09:00 to 18:30
Thursday
October 17: 09:00 to 18:30
Friday
October 18: 09:00 to 18:30
Saturday
October 19: 09:00 to 18:30
Sunday
October 20: 09:00 to 18:30

~ This Info & Ticket desk is the most convenient location for people who'd like to pick up their accreditation right after arriving in Amsterdam.


Het Groene Paleis
Address: Nes 76, 1012KE Amsterdam

Tuesday October 15: CLOSED
Wednesday October 16: 18:00 to 22:00
Thursday October 17: 18:00 to 22:00
Friday October 18: 18:00 to 22:00
Saturday October 19: 18:00 to 20:00
Sunday October 20: CLOSED

~ Evening pick-up desk for ADE Pro Passes.



NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.

Info & Ticket Desks for picking up your personal ADE Lab wristband

~ for ADE Lab 4-day passes & single day passes


Het Groene Paleis
Address: Nes 76, 1012KE Amsterdam

Tuesday
October 15: CLOSED
Wednesday
October 16: 10:00 to 18:00
Thursday
October 17: 10:00 to 18:00
Friday
October 18: 10:00 to 18:00
Saturday
October 19: 10:00 to 18:00
Sunday
October 20: CLOSED

~ This Info & Ticket desk is a 1 minute walk from the ADE Lab Conference venues!



NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Info & Ticket Desks for picking up your personal ADE Press Pass badge & wristband


Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam

Tuesday October 15: 16:00 to 20:00
Wednesday
October 16: 09:00 to 19:00
Thursday
October 17: 08:30 to 19:00
Friday
October 18: 08:30 to 19:00
Saturday
October 19: 10:00 to 19:00
Sunday
October 20: CLOSED



NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.

Info & Ticket Desks for picking up your personal ADE x BMIM badge & wristband


Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam

Wednesday October 16: 09:00 to 19:00

~ ADE x BMIM wristbands can only be picked up on the day of the BMIM program.


NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.


Info & Ticket Desks for picking up your personal ADE Startups badge & wristband

Felix Meritis (outside)

Address: Keizersgracht 324, 1016EZ Amsterdam

Thursday
October 17: 08:30 to 19:00

~ ADE Startups wristbands can only be picked up on the day of the ADE Startups program.


NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.

Info & Ticket Desks for picking up your personal ADE Green badge & wristband

Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam

Friday October 18: 08:30 to 19:00

~ ADE Green wristbands can only be picked up on the day of the ADE Green program.


NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.

Info & Ticket Desks for picking up your personal ADE Beats badge & wristband


Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam

Saturday
October 18: 10:00 to 19:00


~ ADE Beats wristbands can only be picked up on the day of the ADE Beats program.


NOTE

Please be aware that your E-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.

Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.

There are various types of ADE Guest passes. Check the type of your pass in your account or in your ticket invite or confirmation email. Go to the Info & Ticket Desks where you can pick up your pass based on its type (see above).

Read more about accessibility of the Info & Ticket Desks

Accessibility information
Checklist

Checklist for picking up your badge & wristband


✓ Get your ADE Pass

Buy the ADE Pass of your choice via our ticketshop.


✓ Personalize your pass


Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.


✓ Collect your badge & wristband at one of our Info & Ticket Desks

Visit one of our Info & Ticket Desks to pick-up your badge and wristband.*
You can find your e-ticket and QR code in My tickets. Make sure to bring your ID/passport for identification.

*See above for Info & Ticket Desk locations and opening times.

Checklist for picking up your badge & wristband


✓ Get your ADE Pass

Buy the ADE Pass of your choice via our ticketshop.


✓ Personalize your pass


Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.


✓ Collect your badge & wristband at one of our Info & Ticket Desks

Visit one of our Info & Ticket Desks to pick-up your badge and wristband.*
You can find your e-ticket and QR code in My tickets. Make sure to bring your ID/passport for identification.

*See above for Info & Ticket Desk locations and opening times.

Get the most out of your ADE Pass

Additional information

Do you have questions about your ADE Pass or other ADE benefits? Our staff at the Information Desks are there to help you!

You can drop your questions at the Info & Ticket desks after picking up your accreditation.

Besides these locations, at ADE Pro Conference venues Andaz Hotel and Pulitzer Hotel you'll also find information desks. See the opening times below.

For the ADE Lab Conference, the most convenient Info & Ticket Desk is at Het Groene Paleis (Nes 76, 1012KE Amsterdam), a 1 min. walk from ADE Lab venues De Brakke Grond and Mappa.


Opening times Information Desks at Andaz Hotel and Pulitzer Hotel

Andaz Hotel
Address: Keizersgracht 440

Wednesday October 16: 10:00 to 20:00
Thursday October 17: 10:00 to 20:00
Friday October 18: 10:00 to 20:00



Pulitzer Hotel
Address: Keizersgracht 224

Wednesday October 16: 09:00 to 20:00
Thursday
October 17: 09:00 to 16:00
Friday
October 18: 09:00 to 20:00

If your ticket includes the ADE x G-STAR bag, you can collect this special item whilst picking up your badge & wristband at one of the Info & Ticket Desks.


NOTE

Not every ticket includes the ADE x G-STAR bag.

See our Practical information page for tips on how to get around Amsterdam.

Exclusive to all ADE Pro Pass buyers, GVB offers public transport, free of charge, for five whole days. When you collect your badge & wristband at one of our Info & Ticket Desks, you'll receive a personal code to unlock your 5-day free travel pass in the GVB Travel App.

Read more about our travel partner GVB.


NOTE

Not every ticket includes a free GVB travel pass.

Have you received your GVB free travel code? Then it's time to travel for free! Follow the steps below to connect the code to your GVB account.


Step 1: Install the app
Download the GVB travel app
.
When it's set in Dutch and you'd like to switch to English, go to 'Meer' - 'Voorkeuren aanpassen' - 'Taal' and switch to English.

Step 2: Add free travel code

Go to 'Tickets' - and scroll down to: "I have an action code"

Step 3: Enter the code
Add your personal promo code & 'Confirm'.

Ready, set.. travel for free!

Other questions?

Visit us at one of our Info & Ticket Desks if you have any questions. You can also contact us via [email protected] or call +31 (0)20 247 07 07 for any urgent matters.

Also make sure to check out our FAQ for more information.

Go to the FAQ