Info & Ticket Desks
Can’t find the answer to your question? Feel free to contact us at [email protected].
Start your ADE by visiting one of the Info & Ticket Desks
There are multiple places to exchange your e-ticket for the wristband. On this page you are able to check out where you need to go based on your ticket.
Where will you pick up your accreditation?
Info & Ticket Desks for picking up your personal ADE Pro Pass badge & wristband
Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam
Tuesday October 21: 14:00 to 20:00
Wednesday October 22: 08:30 to 20:00
Thursday October 23: 09:00 to 20:00
Friday October 24: 09:00 to 20:00
Saturday October 25: 10:00 to 20:00
Sunday October 26: CLOSED
~ The best location for collecting your accreditation when you want to visit the ADE Pro Conference.
Stromma - Pier 6 | Central Station
Address: Damrak 16, 1012 LH Amsterdam
Tuesday October 21: 10:00 to 22:00
Wednesday October 22: 09:00 to 22:00
Thursday October 23: 09:00 to 22:00
Friday October 24: 09:00 to 22:00
Saturday October 25: 09:00 to 22:00
Sunday October 26: CLOSED
~ This Info & Ticket desk is the most convenient location for people who'd like to pick up their accreditation right after arriving in Amsterdam at the central train station.
NOTE
Please be aware that your e-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.
Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.
Info & Ticket Desks for picking up your personal ADE Lab wristband
~ For ADE Lab 4-day passepartout passes & single day passes. Please note that single-day passes can only be collected on the specific day for which you purchased a ticket
Westerpark container
Address: Gosschalklaan, 1014 DC Amsterdam
Tuesday October 21: 09:00 to 18:00
Wednesday October 22: 09:00 to 18:00
Thursday October 23: 09:00 to 18:00
Friday October 24: 09:00 to 18:00
Saturday October 25: CLOSED
Sunday October 26: CLOSED
~ This Info & Ticket desk is the most convenient location for collecting your accreditation when you want to visit the ADE Lab Conference immediately after pick up.
Stromma - Pier 6 | Central Station
Address: Damrak 16, 1012 LH Amsterdam
Tuesday October 21: 10:00 to 22:00
Wednesday October 22: 09:00 to 22:00
Thursday October 23: 09:00 to 22:00
Friday October 24: 09:00 to 22:00
Saturday October 25: 09:00 to 22:00
Sunday October 26: CLOSED
~ This Info & Ticket desk is the most convenient location for people who'd like to pick up their accreditation right after arriving in Amsterdam at the central train station.
NOTE
Please be aware that your e-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.
Info & Ticket Desks for picking up your personal ADE Press Pass badge & wristband
Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam
Tuesday October 21: 14:00 to 20:00
Wednesday October 22: 08:30 to 20:00
Thursday October 23: 09:00 to 20:00
Friday October 24: 09:00 to 20:00
Saturday October 25: 10:00 to 20:00
Sunday October 26: CLOSED
NOTE
Please be aware that your e-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.
Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.
Info & Ticket Desks for picking up your personal ADE Startups - Pro Pass badge & wristband
Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam
Tuesday October 21: 14:00 to 20:00
Wednesday October 22: 08:30 to 20:00
Thursday October 23: 09:00 to 20:00
Friday October 24: 09:00 to 20:00
Saturday October 25: 10:00 to 20:00
Sunday October 26: CLOSED
~ The best location for collecting your accreditation when you want to visit the ADE Pro Conference.
Stromma - Pier 6 | Central Station
Address: Damrak 16, 1012 LH Amsterdam
Tuesday October 21: 10:00 to 22:00
Wednesday October 22: 09:00 to 22:00
Thursday October 23: 09:00 to 22:00
Friday October 24: 09:00 to 22:00
Saturday October 25: 09:00 to 22:00
Sunday October 26: CLOSED
~ This Info & Ticket desk is the most convenient location for people who'd like to pick up their accreditation right after arriving in Amsterdam at the central train station.
NOTE
Please be aware that your e-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.
Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.
Info & Ticket Desks for picking up your personal ADE Green badge & wristband
Felix Meritis (outside)
Address: Keizersgracht 324, 1016EZ Amsterdam
Friday October 24: 09:00 to 20:00
~ ADE Green wristbands can only be picked up on the day of the ADE Green program.
NOTE
Please be aware that your e-ticket is strictly personal and non-transferable. It is mandatory to show your ID/passport during pick-up. Your items cannot be picked up by someone else.
Also, don’t forget to complete your profile details before ADE, to make sure we have the right information to prepare your personal badge.
There are various types of ADE Guest passes. Check the type of your pass in your account or in your ticket invite or confirmation email. Go to the Info & Ticket Desks where you can pick up your pass based on its type (see above).
Read more about accessibility of the Info & Ticket Desks

Checklist for picking up your badge & wristband
✓ Get your ADE Pass
Buy the ADE Pass of your choice via our ticketshop.
✓ Personalize your pass
Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets on the website. Next to that, your ticket is now also available in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.

Checklist for picking up your badge & wristband
✓ Get your ADE Pass
Buy the ADE Pass of your choice via our ticketshop.
✓ Personalize your pass
Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets on the website. Next to that, your ticket is now also available in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.
Get the most of out of your ADE Pro Pass
Additional information
Do you have questions about your ADE Pass or other ADE benefits? Our staff at the Information Desks are there to help you!
You can drop your questions at the Info & Ticket desks after picking up your accreditation.
For the ADE Lab Conference, the most convenient Info & Ticket Desk is located outside in Westerpark: Gosschalklaan, 1014 DC Amsterdam.
Besides these locations, at ADE Pro Conference venues Andaz Hotel, Pulitzer Hotel and Rosewood Amsterdam you'll also find information desks. See the opening times below.
Opening times Information Desks at Andaz Hotel, Pulitzer Hotel and Rosewood Amsterdam
Andaz Hotel
Address: Keizersgracht 440, 1016 GD Amsterdam
Wednesday October 22: 10:00 to 22:00
Thursday October 23: 10:00 to 16:00
Friday October 24: 10:00 to 22:00
Pulitzer Hotel
Address: Keizersgracht 224, 1016 DZ Amsterdam
Wednesday October 22: 10:00 to 23:00
Thursday October 23: 10:00 to 23:00
Friday October 24: 10:00 to 23:00
Rosewood Amsterdam
Address: Prinsengracht 432 – 436, 1017 KE Amsterdam
Wednesday October 22: 10:00 to 23:00
Thursday October 23: 10:00 to 17:00
Friday October 24: 10:00 to 23:00
See our Practical information page for tips on how to get around Amsterdam, with travel partners GVB and Uber.
Exclusive to all ADE Pro Pass buyers, GVB offers public transport, free of charge, for five whole days. When you collect your badge & wristband at one of our Info & Ticket Desks, you'll receive a personal code to unlock your 5-day free travel pass in the GVB Travel App.
Read more about our travel partner GVB.
NOTE
Not every ticket includes a free GVB travel pass.
Have you received your GVB free travel code at the Info & Ticket Desk? Then it's time to travel for free! Follow the steps below to connect the code to your GVB account.
Step 1: Install the app
Download the GVB travel app.
When it's set in Dutch and you'd like to switch to English, go to 'Meer' - 'Voorkeuren aanpassen' - 'Taal' and switch to English.
Step 2: Add free travel code
Go to 'Tickets' - and scroll down to: "I have an action code"
Step 3: Enter the code
Add your personal promo code & 'Confirm'.
Ready, set.. travel for free!
Other questions?
Visit us at one of our Info & Ticket Desks if you have any questions. You can also contact us via [email protected] or call +31 (0)20 247 07 07 for any urgent matters.
Also make sure to check out our FAQ for more information.