Info & Ticket Desks
Start your ADE by visiting one of the Info & Ticket Desks
There are multiple places to exchange your e-ticket for the wristband. On this page you are able to check out where you need to go based on your ticket.
NOTE: the information of the Info & Ticket Desks for ADE 2025 will be updated soon!
Read more about accessibility of the Info & Ticket Desks
Checklist for picking up your badge & wristband
✓ Get your ADE Pass
Buy the ADE Pass of your choice via our ticketshop.
✓ Personalize your pass
Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets. This is also available in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.
Checklist for picking up your badge & wristband
✓ Get your ADE Pass
Buy the ADE Pass of your choice via our ticketshop.
✓ Personalize your pass
Personalize your ADE Pass during purchase or afterwards via the 'My tickets' page in your ADE account.
✓ Collect your badge & wristband at one of our Info & Ticket Desks
Visit one of our Info & Ticket Desks to pick-up your badge and wristband.
You can find your e-ticket and QR code in My tickets. This is also available in the ADE App! Make sure to bring your ID/passport for identification when visiting the info & ticket desks.
Additional information
Do you have questions about your ADE Pass or other ADE benefits? Our staff at the Information Desks are there to help you!
You can drop your questions at the Info & Ticket desks after picking up your accreditation.
For the ADE Lab Conference, the most convenient Info & Ticket Desk is located outside in Westerpark: Gosschalklaan, 1014 DC Amsterdam.
Besides these locations, at ADE Pro Conference venues Andaz Hotel, Pulitzer Hotel and Rosewood Amsterdam you'll also find information desks. See the opening times below.
Opening times Information Desks at Andaz Hotel, Pulitzer Hotel and Rosewood Amsterdam
Andaz Hotel
Address: Keizersgracht 440
Wednesday October 22: 10:00 to 22:00
Thursday October 23: 10:00 to 16:00
Friday October 24: 10:00 to 22:00
Pulitzer Hotel
Address: Keizersgracht 224
Wednesday October 22: 10:00 to 23:00
Thursday October 23: 10:00 to 23:00
Friday October 24: 10:00 to 23:00
Rosewood Amsterdam
Address: Prinsengracht 432 – 436, 1017 KE Amsterdam
Wednesday October 22: 10:00 to 23:00
Thursday October 23: 10:00 to 17:00
Friday October 24: 10:00 to 23:00
Other questions?
Visit us at one of our Info & Ticket Desks if you have any questions. You can also contact us via [email protected] or call +31 (0)20 247 07 07 for any urgent matters.
Also make sure to check out our FAQ for more information.