Intern Customer Relations & Ticketing

Period: June until November 2024
Working week: 40 hours

The Amsterdam Dance Event (ADE) is the most important conference for electronic dance music, as well the world's biggest club festival. The event takes place in October and attracts more than 400.000 visitors from all over the world. Besides being the number one event for the EDM-industry, ADE also constitutes a solid base for the industry's future generation(s). With more than 1000 events in five days, hosted in some +200 locations, Amsterdam is turned into the global center of electronic music every year.

The intership:

Are you a student with an affinity for communication and customer contacts? Can you empathize with different types of visitors and do you want to help to follow up their questions and wishes to your satisfaction? Do you have a great interest in music events and would you like to contribute to that? Then we are looking for you! ADE is looking for an enthusiastic and motivated intern for the Customer Relations & Hospitality department.

You:

+ Are able to act as a proverbial front door for different types visitors; from professionals from the scene to a festival visitor

+ Have a good empathy and are customer and service oriented. You can recognize and anticipate potential questions and commercial opportunities

+ Can handle crowds and switch between different operations, channels and systems with ease

+ Are able to maintain contacts with national and international relations

+ Work result-oriented, systematically and have an eye for detail

+ Are able to be flexible and you are creative in finding solutions

+ Have good knowledge of the electronic music industry

+ Are currently following a course at a minimum Higher Professional Education (HBO) level

+ Good knowledge of office applications (Outlook, Word, Excel)

+ Good knowledge of social media (Facebook, Instagram, Twitter, LinkedIn, YouTube, etc.);

+ Good understanding of Dutch, good communication skills in English, both in speech and writing

We offer:

+ A pleasant, informal and inspiring working environment in Amsterdam East

+ A large network within the music industry

+ A lot of responsibility and space to develop yourself

+ A market-based internship fee

Contact:

Respond by handing in a motivation letter and your resume via the form below.

If you have any further questions feel free to send an e-mail to [email protected]

The internship must be within the context of a study.

Acquisition based on this vacancy is not appreciated.